Frequently Asked Questions - For DSI GooseChasing

Do you have a question related to Dark Sky Innovation Goose Chase Events? Please check through the Frequently Asked Questions below to see if the answer is below. 

If you can’t find the answer to your question then please select the button below to send us an email. We will answer your question as soon as possible during office hours. PLEASE NOTE we are working on improving this page so your questions will help us improve the information.

 

Have a new question about DSI Goose Chasing?  Please Email admin@darkskyinnovations.com.au 

 

Registration Questions / Challenges

I have registered but I haven't received any information.

Unfortunately when you register often the response is seen by your email account as junk mail.

When you register an email should come to your email account as soon as you register to firstly to confirm that you did register.

Once you confirm that you did register a second email should arrive with your instructions immediately.

Solution: Please check all your spam/junk/promotions folders in your email account.

If you still can't find it please contact our support email admin@darkskyinnovations.com.au

Team related questions

Who can be in my team?

The members in your team is up to you. You can have all the members in your household AND/OR you can have a team across a number of locations. You could connect with family and friends even interstate but you might find it fun to play against your friends and family to see who can gain the most points. It’s truly up to you. 

 

Is there an age limit on who can play the game?

No, there isn’t an age limit - it’s for young and old. However the owner of the mobile device playing must be over 13 as per the Terms and Conditions of your game.

Everyone at your place can be involved in the FUN!

How many members can I have in my team?

As many as you like. There is no limit or minimum. You can play on your own… and still have great fun. Remember though that your team can only enter each mission once. If you are a large team you might find it more fun to split into a few teams and race the chase against each other.

 

Can I play on my own?

You sure can! In past DSI GooseChases individuals have had a lot of fun playing and completing missions on their own. There’s a great connection in seeing other entries and playing in the chase! Not every mission may work for you, but get creative, think innovatively and do what missions you can.

Do you have to be at the same place to play the game?

It is far easier if you are in the one household to play the game, to take photos and make the videos however this is also a way to connect with your friends and family who you are isolated from. Some of the activities might be tricky to do… but use your imagination and the technology you have access to, to be able to connect.

  

Can someone play in two different teams across the game?

It is possible IF you have more than one mobile device.  On your mobile device you will only be able to be with one team as the app recognises your log in for the game.

Questions about playing the Game

 

Here’s a quick video demo showing how to navigate the Goose Chase once you are in the game.

How many mobile phones do we need to play?

Essentially you only need one if you are in the one location. However every member of your team can use their phone, download the Goose Chase App,  join in your team (using the team name and password for your team) and play in the game. 

 

Do I have to complete every mission and in any particular order?

No you don’t have to complete every mission. You pick and choose the missions as your team wants to play them. There is no order to play the missions. Scroll through the list or use the search at the top of the mission screen add a keyword e.g. cook to see missions that relate to the topic you are looking for.

 

I’ve only just discovered the game. Is it too late to join in?

No it’s not too late you can join in at any time as long as you join before it finishes you can join in the fun! You might take a while to catch up in the points but that’s okay the fun is in the playing.